Return Policy

If you have any problems with your Anti-Perching Bird Spikes or Pigeon Spikes please contact us directly and we will try to assist you quickly and efficiently. Your feedback is important to us and we will always try to resolve any problems as soon as we can.
We offer a 30 day money back guarantee for unused goods purchased from carriage is non-refundable. 30 days begins from the date order received.
Refunds will be issued when items have been returned, received and booked in to our central warehouse location. Return has to be arranged by the customer and the cost off courier will be refunded on receipt of the original POD.
All returns must be sent to our central warehouse:

ITEM Secure Pvt. Ltd.
601-602 Ivory Terrace,
R.C Dutt Road,
Alkapuri, Vadodara

A restocking fee becomes necessary in order for us to keep our costs and prices down. We try to keep the restocking fee as low as possible and in line with the cost associated with the handling charges to our central warehouse. We can only refund your order against the original credit card number supplied for the order.